Jura J500 Service Manual download pdf (Page 40)

40

7 Troubleshooting

7 Troubleshooting

Problem Cause/Result Action

When preparing a latte

macchiato, the typical

three layers do not

form.

–

TTurn the setting wheel of the cappuc-

cino frother to the far right and the Milk

Foam positionü.

TChange the length of the interval to at

least 30 seconds in programming

mode(see Chapter 4 ‘Permanent settings

in programming mode – Product

settings’).

Insufficient foam is

produced when the

milk is frothed or

milk sprays from the

cappuccino frother.

The cappuccino frother is

dirty.

T Clean the cappuccino frother(see

Chapter 5 ‘Maintenance – Cleaning the

cappuccino frother’).

TCheck that the air intake pipe is fitted

on the cappuccino frother.

TRinse or replace the air intake pipe.

You will find a replacement in the

Welcome Pack.

Coffee only comes out

in drips when it is being

prepared.

Coffee or ground coffee

has been ground too

finely and is blocking the

system.The same filter

cartridge may have been

used several times or the

water hardness set

incorrectly in the pro-

gramming mode.

T Put the grinder on a coarser setting or

use coarser ground coffee (see Chapter 2

‘Preparation – Adjusting the grinder’).

T Perform descaling(see Chapter 5

‘Maintenance – Descaling the machine ’).

Water hardness cannot

be adjusted.

The CLARIS Blue filter

cartridge is activated.

T Deactivate the filter cartridge in

programming mode.

‘Fill bean container’ is

not displayed although

the bean container is

empty.

The bean monitor is dirty.

T Clean the bean container(see Chapter 5

‘Maintenance – Cleaning the bean

container’).

‘Empty drip tray’ is

always displayed.

The metal contacts of the

drip tray are dirty or wet.

T Clean and dry the metal contacts on the

back of the drip tray.

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